Hotel · Lisbon · Lisbon District
Pestana Rua Augusta Lisboa
In the heart of Lisbon's historic Baixa district, a polished base for exploring the city on foot.
- Step out onto Rua Augusta, with the arch and Praça do Comércio moments away
- Modern rooms with city views, air conditioning, and soundproofing
- Breakfast praised by guests for its variety and quality
9.1
Perfect
1492 reviews
Booking.com 9.1 · 1492 reviews
About
Pestana Rua Augusta Lisboa
Pestana Rua Augusta Lisboa sits on one of Lisbon's most storied pedestrian streets, in the Baixa/Chiado district. The Augusta Arch and Praça do Comércio are at the doorstep, and the city's trams and buses depart from the square. Inside, the hotel is modern and tidy, with soundproofed rooms, air conditioning, and city views from most categories.
The hotel is rated 9.1 across nearly 1,500 reviews, with guests singling out the location, the staff, and the breakfast. Rooms range from compact singles to family suites, and practical touches like a 24-hour reception, luggage storage, and a restaurant and bar cover the basics well.
- No smoking on site
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Unbeatable central location — Rua Augusta, the Augusta Arch, and Praça do Comércio are right outside, with trams, buses, and tours departing from the square. Guests repeatedly mention how easy it is to explore Lisbon on foot.
- High-scoring service and staff — Service and staff both rate 9.5, and reviews describe the team as thoughtful, kind, and professional, adding a warm note to stays.
- Breakfast with variety — Guests consistently praise the breakfast for its range – from pastries and fresh fruit to omelettes and cheese – calling it sumptuous and well worth waking up for.
- Modern, comfortable rooms — Rooms are described as brand-new, spacious, and tastefully decorated, with amenities like air conditioning, soundproofing, mini-bars, and city views in most categories.
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Worth weighing
4 to weigh- Comfort and facilities score lower — Comfort rates 6.6 and facilities 7.3 – the lowest categories – suggesting rooms may feel compact or basic for some, and on-site amenities are limited beyond the restaurant and bar.
- No on-site parking mentioned — Parking is not listed in the hotel's amenities or policies, so guests arriving by car will need to arrange their own parking nearby.
- Strict check-in window — Check-in is only from 3 PM to midnight, so late arrivals after midnight may need to make special arrangements.
- Central location brings street noise — Despite soundproofed rooms, being on busy Rua Augusta means potential daytime bustle, and the area can be lively into the evening.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Plus Room
Comfort Twin Room
- 2 Single beds
Premium Corner Double Room
- 2 Single beds or 1 Double bed
- City view
- Shower
- Coffee machine
- Heating
Classic Double Room
- 1 Double bed
- City view
- Shower
- Coffee machine
- Heating
Single Room
- 1 Single bed
- City view
- Shower
- Coffee machine
- Heating
Superior Deluxe Double Room
- 2 Single beds or 1 Double bed
- City view
- Shower
- Coffee machine
- Heating
Superior Double Room
- 2 Single beds or 1 Double bed
- City view
- Shower
- Coffee machine
- Heating
Junior Suite
- 1 King-size bed,1 King-size bed and 1 Sofa bed,1 Double bed
- City view
- Shower
- Coffee machine
- Heating
Family Suite
- 1 Double bed,1 King-size bed,1 King-size bed and 1 Sofa bed
- City view
- Shower
- Coffee machine
- Heating
Family Room
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Lift
- Luggage storage
- Safe deposit box
- Key card access
- Security
- Smoke detectors
- Fire extinguishers
- No smoking on site
Room
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Flat-screen TV
- Free toiletries
- AM/FM alarm clock
- Cots
Food & Drink
- Restaurant
- Bar/ Lounge area
- Room service
Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Bathroom for disabled
Services
- Housekeeping
- Free Wi-Fi in rooms
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.1/10 from 1,492 reviews
Booking.com · 9.1 · 1492 reviews
9.1Verified guest“I'd recommend this place. Everything felt brand new, and the location couldn't be better – right by Alfama and Chiado, with Rua Augusta at the door and the arch and Praça do Comércio nearby, where all the tours, trams, and buses depart. The staff were thoughtful, and the rooms were modern and tastefully decorated, with a mini-bar, central heating, and cable channels.”
9.1Verified guest“We had a perfect stay and would recommend this hotel to friends. Breakfast had a huge variety, including cereal, pastries, fresh fruit, omelette, and cheese.”
9.1Verified guest“Every morning started with a refreshing homemade breakfast with a good variety of options. The staff's warm smiles made every interaction enjoyable.”
9.1Verified guest“The breakfast spread was like a culinary treasure map – every bite felt like a mini-vacation, from the pastries to the mimosas. The location was a total win, right next to the bustling arch. The bar was chill, and the soundproofed rooms were a dream after exploring.”
9.1Verified guest“Clean room, professional staff, and a sumptuous breakfast with a wide selection that catered to all tastes. The location makes exploring key sites convenient, as everything is just a short walk away.”
9.1Verified guest“I appreciated the hotel's elegant and modern decor – not just beautiful but also well thought out. The accessibility features made it easy for me to move around effortlessly.”
04 — Location
Getting around Lisbon
The property sits in Lisbon.
Praça do Comércio: A short walk from the hotel, this grand riverside square is a hub for trams, buses, and sightseeing tours – a convenient starting point for exploring Lisbon.
Rua Augusta: The hotel sits directly on this pedestrian street, lined with shops, cafes, and restaurants, and leading up to the iconic Augusta Arch.
Alfama: Lisbon's oldest district, with narrow alleys, miradouros, and Fado houses, is within easy walking distance from the hotel.
Baixa & Chiado: The hotel is in the heart of Baixa, with Chiado's theaters, boutiques, and cafes just a stroll away.
Rua Do Comercio 93-63, Lisbon, Lisbon District, 1100-149, Portugal
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 95 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Are pets allowed at the hotel?
Yes, pets are allowed according to the hotel's policies.
Does the hotel have a restaurant or bar?
Yes, the hotel has its own restaurant and a bar/lounge area.
Is there air conditioning in the rooms?
Yes, air conditioning is listed as an amenity and is included in most room types, including the Classic Double, Superior, and Junior Suite.
Are family rooms available?
Yes, the hotel offers a Family Suite and a Family Room, with configurations including double and king beds, and a sofa bed in the suite.
Is there luggage storage?
Yes, the hotel provides luggage storage, and the reception is open 24 hours.
The bottom line
For a stay that puts you at the center of Lisbon's historic heart, Pestana Rua Augusta Lisboa is a sound choice. The location is hard to beat, the staff are consistently praised, and the breakfast is a highlight – though comfort and facilities score slightly lower, the overall rating of 9.1 from nearly 1,500 guests suggests most are very satisfied.
9.1A well-reviewed central hotel that trades a bit of comfort for an unbeatable address.
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